Seasoned technology executive with a passion for building collaborative, empathetic organizations that set people up for success.
Combining a broad and deep understanding of modern technology with business acumen, I design, propose, and implement transformative solutions that bring significant, sustainable, cost-effective growth to today’s organizations.
Head of Infrastructure Engineering
February 2024 to Present
Responsible for building and maintaining Cytracom's comprehensive infrastructure strategy.
Encompassing DevOps, SRE, networking, data center management, cloud operations, and platform engineering, I build systems and processes that ensure the reliability, scalability, security, performance, and cost effectiveness of Cytracom's world-class SaaS offerings.
May 2023 to Present
- Created and implemented all administrative processes including operations, marketing, and financial management.
- Performed hands-on consulting work for clients ranging from go-to-market strategy to site reliability engineering and data center network configuration.
Head of Security and Information Technology
January 2023 to February 2024
- Executed all responsibilities of the Information Security department, ranging from SOC2 compliant policy creation and employee cybersecurity training to incident response.
- Executed all responsibilities of the Information Technology department, ranging from vendor procurement and onboarding to end user troubleshooting.
Director of Cloud Services, Interim VP of Security and IT
May 2022 to December 2022
- Orchestrated a strategic, data-informed overhaul of QA protocols, achieving over 50% cost reduction and reducing test runtime by more than 75%, while simultaneously improving test effectiveness and enhancing vendor tooling ROI.
- Optimized AWS infrastructure, resulting in a cost reduction of over 25% through resource decommissioning, performance enhancements, utilization of reserved instances, and application of cost savings plans.
- Authored and administered security documentation, including preparation for third-party auditing.
- Designed and implemented security mitigations across the entire SimpleHealth digital infrastructure including Github, Google Workspace, AWS, and GCP.
Director of Technical Operations
November 2021 to May 2022
- Transformed service delivery standards by designing and implementing a modernized technology stack for a new product line, with a strong emphasis on simplicity and comprehensive documentation, empowering developers to independently maintain and enhance the infrastructure.
- Designed and deployed a high-availability backend compute in AWS with reproducible host AMIs. This was achieved through Github Actions via Packer and Ansible, Github Actions CI/CD configuration for application delivery to hosts via ECR, and enhanced observability via Datadog host monitoring, logging, Application Performance Management (APM), and Real User Monitoring (RUM).
- Drove substantial operational enhancements at the organization, incorporating a Definition of Done as a production readiness checklist for new services, formalized security incident response procedures, renewed emphasis on comprehensive documentation, a requirement for high availability configurations in new production services, standardized incident management, and change management protocols.
DevOps and Cloud Services Manager
February 2021 to November 2021
- Conceived and implemented robust strategies for system resiliency, scaling, disaster recovery, and cost mitigation, ensuring the reliability and financial efficiency of our technological resources.
- Implemented extensive security enhancements to our AWS infrastructure, including a multi-account architecture powered by AWS Organizations, secure OpenVPN Cloud-based access, and AWS SSO integration with Google Workspace as our SAML provider.
Associate Manager, Containers and Hybrid Cloud
June 2020 to February 2021
- Advocated for, designed, and deployed a Kubernetes-based Containers as a Service (CaaS) platform and a comprehensive hybrid cloud strategy, aligning with the organization's infrastructure modernization objectives.
- Provided strategic analysis of public cloud services versus our existing data center resources.
- Championed the implementation of Application Performance Management (APM) and distributed tracing as the standard tools for application monitoring and profiling, which led to a 98% decrease in Mean Time to Recovery (MTTR) for both new and legacy applications.
Senior Systems Engineer and Team Lead
May 2016 to June 2020
- Administered high-availability customer-facing systems, internal systems, backend infrastructure, and development environments, ensuring optimal performance and user experience.
- Executed capacity planning, hardware and virtual machine deployments, system configurations, monitoring, and troubleshooting, contributing to the robustness and efficiency of our infrastructure operations.
- Contributed to a security-focused sub-team, tasked with the assessment, prioritization, and implementation of security fixes, enhancements, and overall fortification of the Datto cloud environment.
- Crafted and instituted a SOC2 compliant change management process, facilitated by custom JIRA tooling. Oversaw policy enforcement, compliance monitoring, and provided vital information to auditors, swiftly resolving exceptions.
UITS Network Operations and Information Security
University of Connecticut
January 2014 to May 2016
- Conducted security reconnaissance and enacted mitigation strategies across the environment, reinforcing our defenses against potential threats.
- Oversaw the management of DHCP, DNS, and subnet allocations within Infoblox, ensuring stable network operations and efficient resource allocation.
- Performed data center management functions, primarily Cisco hardware configuration.
Circulation Desk Supervisor
September 2009 to June 2012
- Screened vendors offering educational and institutional technology products, and assisted in institutional technology acquisitions and rollouts.
- Managed 3-5 student workers.
Education and Certifications
Google Data Analytics
Certificate available here
Openstack Professional - Mirantis
University of Connecticut - Bachelor of Science, Computer Science
Senior Thesis: Designed and implemented a Python 3 network manager and visualization tool for 6TiSCH network devices
Quinnipiac University School of Law - 1L year completed
Oxford University - Study Abroad Semester, European Union Law and Economics of Global Governance
Arcadia University - Bachelor of Arts, Global Legal Studies
Completed a full honors curriculum in addition to my B.A. course of study.
Honors Thesis: A comparative case study on Indian patent policy and its impact on that nation’s pharmaceutical and information technology industries